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<h1>21. 我在大學裡遇到困難。我該怎麼辦？</h1>
<p class="secp">您在大學裡遇到問題時該向誰求助。</p>
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<p>若您在大學遇到困難，切記您有權捍衛自己的權利。您所在的大學受適用於公共機構的特殊規則約束。此外，您所在大學自身實施有關於該如何對待您的規定。</p>
<p>您通常可在大學的章程裡看到大多數這些規則及規定，該章程在您第一次申請時將會向您提供。您還可在大學或您所在系編製的手冊內看到其他規定。</p>
<p>若您需要就所遇到的問題獲取建議，最好聯絡學生會，因為他們對您所在的學校及其獨有的規定最為熟悉。學生會顧問能夠就您的權利及上訴程序向您提供建議。他們對規管您與所在大學的關係的相關法律亦具有良好的一般了解。學生會還能夠為您獲取適用於您的案例的相關手冊及規定的副本。</p>
<p>若您使用所有內部上訴程序及諮詢學生會後仍未能解決您的問題，您應該考慮向獨立審裁員辦公室（Office of the Independent Adjudicator ，簡稱OIA）投訴，電話：0118 959 9813，網址：<a href="http://www.oiahe.org.uk/">http://www.oiahe.org.uk/</a>。</p>
<p>最後，您可能需要律師或專攻高等教育法律的機構的援助。然而，法院的權力非常有限，尤其是投訴涉及判決您所在大學的情況。</p>
<p>若您的問題涉及大學或當地機關對您應該支付的費用水平作出評估，還應由學生會核實。然而，若您遇到問題，您應該盡快尋求專業法律建議，因為質疑這些決定的時間非常有限。您通常無法向OIA作出此類投訴。</p>
<p>若您已試過所有其他方法，我們建議您直接撥打08001 225 6653諮詢我們的教育顧問，獲取專家建議。您只有符合法律援助資格，才能獲得電話專家建議。</p>
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