HEX
Server: Apache/2.4.58 (Ubuntu)
System: Linux ns3133907 6.8.0-86-generic #87-Ubuntu SMP PREEMPT_DYNAMIC Mon Sep 22 18:03:36 UTC 2025 x86_64
User: cssnetorguk (1024)
PHP: 8.2.28
Disabled: NONE
Upload Files
File: //home/gurkhajustice.org.uk/public_html/en/legalhelp/faq.html
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
	<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>
	<title>Frequently Asked Questions | CLOSED |  Archive</title>
	<link rel="canonical" href="http://gurkhajustice.org.uk/en/legalhelp/faq.html" />
<link rel="stylesheet" href="https://gurkhajustice.org.uk//stylesheets/blank.css" type="text/css"/>
<link rel="stylesheet" href="../../stylesheets/managedstyles_jsp_schemeid_15.css" type="text/css"/>
<meta name="eGMS.disposal.review" content="2010-12-15"/>
<meta name="DC.Creator" scheme="" content="Gurkha Free Legal Advice, webadmin@gurkhajustice.org.uk"/>
<meta name="DC.Date.Created" scheme="" content="20-Oct-19 02:54 PM"/>
<meta name="DC.Date.Modified" scheme="" content="09-Oct-07 01:33 PM"/>
<meta name="DC.Description" scheme="" content="This page provides answers to frequently asked legal questions."/>
<meta name="DC.Format" scheme="" content="Text/html"/>
<meta name="DC.Language" scheme="" content="[ISO 639-2/B] Eng"/>
<meta name="DC.Publisher" scheme="" content="Gurkha Free Legal Advice"/>
<meta name="DC.Rights.Copyright" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="DC.Subject.Category" scheme="" content="Benefits,Communications and media,Consumer affairs,Education and training,Employment,Environment and countryside,Family and personal,Government, law and rights,Health and social care,Housing and homelessness,Immigration and nationality,Money and tax,Police and crime,Transport, travel and leisure"/>
<meta name="DC.Subject.Keywords" scheme="" content="debt, money, benefits, tax, education, employment, housing, question"/>
<meta name="DC.Title" scheme="" content="Frequently Asked Questions (FAQs)"/>
<meta name="eGMS.Audience" scheme="" content="public"/>
<meta name="eGMS.Creator" scheme="" content="webadmin@gurkhajustice.org.uk"/>
<meta name="eGMS.Date.Created" scheme="" content="20-Oct-19 02:54 PM"/>
<meta name="eGMS.Date.Issued" scheme="" content="15-Jun-19 12:05 PM"/>
<meta name="eGMS.Date.Modified" scheme="" content="09-Oct-07 01:33 PM"/>
<meta name="eGMS.Description" scheme="" content="This page provides answers to frequently asked legal questions."/>
<meta name="eGMS.eGMS.Rights" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="eGMS.Format" scheme="" content="text/html"/>
<meta name="eGMS.Language" scheme="" content="[ISO 639-2/B] Eng"/>
<meta name="eGMS.Publisher" scheme="" content="Gurkha Free Legal Advice, 20-30 Wild's Rents, London SE1 4QG"/>
<meta name="eGMS.Rights.Copyright" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="eGMS.Source" scheme="" content="Gurkha Free Legal Advice"/>
<meta name="eGMS.Subject.Category" scheme="" content="Benefits,Communications and media,Consumer affairs,Education and training,Employment,Environment and countryside,Family and personal,Government, law and rights,Health and social care,Housing and homelessness,Immigration and nationality,Money and tax,Police and crime,Transport, travel and leisure"/>
<meta name="eGMS.Subject.Keywords" scheme="" content="debt, money, benefits, tax, education, employment, housing, question"/>
<meta name="eGMS.Title" scheme="" content="Frequently Asked Questions (FAQs)"/>
<meta name="eGMS.Type" scheme="" content="Content"/>
<meta name="description" scheme="" content="This page provides answers to frequently asked legal questions."/>
<meta name="keywords" scheme="" content="Benefits,Communications and media,Consumer affairs,Education and training,Employment,Environment and countryside,Family and personal,Government, law and rights,Health and social care,Housing and homelessness,Immigration and nationality,Money and tax,Police and crime,Transport, travel and leisure"/>
<meta name="title" scheme="" content="Frequently Asked Questions (FAQs)"/>
<meta name="verify-v1" scheme="" content="53s5ydaNcn4uPrqX02XA1S96xgwUE6memfyf/bmcoCA="/>
<!-- /modules/tracker.jsp : start -->
<script type="text/javascript">
try {
} catch(err) {}
</script>
<!-- /modules/tracker.jsp : end -->
<script src="../../script/lib/prototype.js" type="text/javascript"></script>
<script src="../../script/lib/effects.js" type="text/javascript"></script>
<script src="../../script/lib/autocomplete.js" type="text/javascript"></script>
<link rel="stylesheet" href="../../stylesheets/default.css" type="text/css" media="screen"/>
<link rel="stylesheet" href="../../stylesheets/extensions_new.css" type="text/css" media="screen"/>
<link rel="stylesheet" href="../../stylesheets/print.css" type="text/css" media="print"/>
<link rel="stylesheet" href="../../stylesheets/autocomplete.css" type="text/css" media="screen"/>
<!--[if lte IE 6]>
<link rel="stylesheet" href="/stylesheets/ie6.css" type="text/css" media="screen" />
<![endif]-->
<!--[if IE 7]>
<link rel="stylesheet" href="/stylesheets/ie7.css" type="text/css" media="screen" />
<![endif]-->
</head>
<body>
<div id="container">
<a name="top"></a>
<a accesskey="s" href="#skipnav" class="hide_tab">Skip navigation (access key S)</a>
<div id="access_keys">
	<p class="hideacc">Access Keys:</p>
	<ul>
		<li><a accesskey="1" href="/" class="hide_tab">Home page (access key 1)</a></li>
		<li><a accesskey="3" href="../../en/help/sitemap.html" class="hide_tab">Site map (access key 3)</a></li>
		<li><a accesskey="4" href="../../en/legalhelp/topics.html" class="hide_tab">Search (access key 4)</a></li>
		<li><a accesskey="5" href="../../en/legalhelp/faq.html" class="hide_tab">Frequently asked questions  (access key 5)</a></li>
		<li><a accesskey="6" href="/" class="hide_tab">Help (access key 6)</a></li>
		<li><a accesskey="8" href="../../en/help/terms.html" class="hide_tab">Terms and conditions (access key 8)</a></li>
		<li><a accesskey="9" href="/" class="hide_tab">Feedback form (access key 9)</a></li>
		<li><a accesskey="0" href="../../en/help/accessibility.html" class="hide_tab">Access key details (access key 0)</a></li>
	</ul>
</div>
	<div id="head">
	<div id="logo">
		<a href="/" title="Gurkha Free Legal Advice"><img src="../../images/new/cla_logo.gif" alt="Gurkha Free Legal Advice"/></a>
	</div>
	<ul class="langNavList">
		<li><span lang="sgn-GB"><a href="../../sign.html" title="language BSL"><img src="../../images/new/languages_bsl.gif" alt="British Sign Language" width="85" height="21"/></a></span></li>
		<li><span lang="en"><a href="/" title="language English"><img src="../../images/new/languages_english.gif" alt="English language" width="48" height="21"/></a></span></li>
		<li><span lang="cy"><a href="../../cy.html" title="language Welsh"><img src="../../images/new/languages_welsh.gif" alt="Welsh language" width="61" height="21"/></a></span></li>
		<li><span lang="ur"><a href="../../ur.html" title="language Urdu"><img src="../../images/new/languages_urdu.gif" alt="Urdu language" width="35" height="21"/></a></span></li>
		<li><span lang="zh"><a href="../../cn.html" title="language Chinese"><img src="../../images/new/languages_chinese.gif" alt="Chinese language" width="69" height="21"/></a></span></li>
		<li><span lang="bn"><a href="../../bn.html" title="language Bengali"><img src="../../images/new/languages_bengali.gif" alt="Bengali language" width="56" height="21"/></a></span></li>
		<li class="lastListRight"><span lang="pa"><a href="../../pa.html" title="language Punjabi"><img src="../../images/new/languages_punjabi.gif" alt="Punjabi language" width="53" height="21"/></a></span></li>
	</ul>
	<ul class="langNavList">
		<li><span lang="gu"><a href="../../gu.html" title="language Gujurati"><img src="../../images/new/languages_gujarati.gif" alt="Gujarati language" width="58" height="21"/></a></span></li>
		<li><span lang="hi"><a href="../../hd.html" title="language Hindi"><img src="../../images/new/languages_hindi.gif" alt="Hindi language" width="33" height="21"/></a></span></li>
		<li><span lang="ar"><a href="../../ar.html" title="language Arabic"><img src="../../images/new/languages_arabic.gif" alt="Arabic language" width="60" height="21"/></a></span></li>
		<li class="lastListRight"><span lang="tr"><a href="../../tk.html" title="language Turkish"><img src="../../images/new/languages_turkish.gif" alt="Turkish language" width="71" height="21"/></a></span></li>
	</ul>
	<ul class="subNavList">
		<li><a href="../../en/help/accessibility.html">Accessibility</a></li>
		<li><a href="../../en/help/sitemap.html">Site Map</a></li>
		<li><a href="/">Contact us</a></li>
		<li><a href="../../en/help/hidevisit.html">Hide your visit</a></li>
		<li class="lastListRight"><a href="/">Help</a></li>
	</ul>
	<p class="strap">Get legal advice now: call 08001 225 6653</p>
</div>
<div id="nav">
	<ul>
		<li class="homeon"><a href="/">Home</a></li>
		<li class="adv"><a href="../../gateway.html">Get advice</a></li>
		<li class="aid"><a href="../../en/legalaid.html">Can I get legal aid?</a></li>
		<li class="adviser"><a href="../../en/directory/directorysearch.html">Find a legal adviser</a></li>
		<li class="about"><a href="../../en/about.html">About us</a></li>
	</ul>
</div>
<div id="search">
	<p class="strap">This website offers <a href="../../en/about.html">free, confidential and independent</a> legal advice for residents of England and Wales.</p>
	<form name="siteSearch" id="siteSearch" title="Site search" action="../../gateway/search.html" method="post">
	<p><label for="siteSearch_searchText">Search for help on</label></p>
	<p><input name="search" id="siteSearch_searchText" class="rhs_seachInput" title="Search text" maxlength="100" type="text"/> 	
	<input value="Search" name="searchsubmit" title="Start Search" type="submit" class="submit"/></p>
	</form>
	<script type="text/javascript">
	<!--
	var options = {
		script:'/',
		varname:'search',
		json:true,
		shownoresults:false,
		maxresults:15,
		minchars:2,
		delay:250,
		timeout:15000,
		cache:true,
		valueSep:',',
		autoSubmit:true,
		autoSubmitForm:'siteSearch'
	};
	new AutoComplete('siteSearch_searchText', options);
	// -->
	</script>
</div>
<!-- /modules/en_new/crumb.jsp : start -->
<!-- /modules/en_new/cover.jsp : start -->
<div id="cover">
	<a href="http://www.google.co.uk/" title="Clicking this button takes you immediately away from this site and hides your visit from others. Find out how to keep your visit completely private through the 'Hide your visit' link.">Hide my visit</a>
</div>
<!-- /modules/en_new/cover.jsp : end -->
	<div id="breadcrumb"><span>You are here: 
				<a href="/">Home</a> &gt; <a href="/">Your legal rights</a>
	</span></div>
<!-- /modules/en_new/crumb.jsp : end -->
	<div id="content">
<!-- /modules/new/left.jsp : start -->
<div id="leftpanel">
	<div class="sectionbox">
		<h4>In this section</h4>
		<ul>
					<li><a href="/">Legal Information Leaflets</a></li>
					<li><a href="../../en/legalhelp/faq.html">FAQs</a></li>
					<li><a href="../../en/legalhelp/topics.html">Search Topics</a></li>
		</ul>
	</div>
<div class="leftgreenbox">
	<h4>Need to speak to somebody now&#63;</h4>
	<ul>
		<li>Get free, confidential legal advice<br/><br/>Call <strong>08001 225 6653</strong></li>
		<li>Mon &#45; Fri&nbsp;&nbsp;9am &#45; 8&#58;00pm</li>
		<li>Sat&nbsp;&nbsp;9am &#45; 12&#58;30pm</li>
		<li>Calls from 4p&#47;min &#45; or get us to call you back</li>
		<li><strong>CHRISTMAS 2010:</strong> We are closed on the 25th, 27th and 28th December and the 1st and 3rd January. On 24th and 31st December we will close at 6:30pm rather than the usual 8pm.</li>
	</ul>
	<form name="callBack" title="Call Back" action="../../en/about/callback.html" method="post" class="leftform">
		<input name="callback" type="image" src="../../images/new/callback_green.png" alt="Ask for a call back" class="inputbuttonnav"/>
	</form>
	<hr class="white"/>
	<p>Find a legal adviser in your area</p>
	<form name="adviserSearch" title="Advisor Search" action="../../en/directory/directorysearch.html" method="post" class="leftform">
		<input type="image" src="../../images/new/advisor_green.png" alt="Find an adviser" class="inputbuttonnav"/>
	</form>
</div>
</div>
<!-- /modules/new/gateway_left.jsp : end -->
		<a name="skipnav"></a>
		<div id="rightpanel">
<div class="sec">
	<h1>Frequently Asked Questions (FAQs)</h1>
	<p class="secp"> </p>
</div>
<p>The factsheets are no longer available, however information is available on all these topics on this website, please click the links below to view.</p>
<ol>
	<li><strong>Debt</strong> - For information on debt click <a href="../../gateway/debt.html">here</a>.</li>
	<li><strong>Benefits and tax credits</strong> - For information on benefits and tax credits click <a href="../../gateway/benefits.html">here</a>.</li>
	<li><strong>Education</strong> - For information on education click <a href="../../gateway/education.html">here</a>.</li>
	<li><strong>Employment</strong> - For information on employment click <a href="../../gateway/employment.html">here</a>.</li>
	<li><strong>Housing</strong> - For information on housing click <a href="../../gateway/housing.html">here</a>.</li>
	<li><strong>Family and Personal</strong> - For information on family and personal click <a href="../../gateway/family.html">here</a>.</li>
</ol>
			<p><span class="backtotop"><a href="#top">back to top</a></span></p>
		</div>
	</div>
<div id="foot">	
	<hr/>
	<ul>
		<li class="first"><a href="../../en/help/accessibility.html">Accessibility</a></li>
		<li><a href="../../en/help/sitemap.html">Site Map</a></li>
		<li><a href="/">Contact us</a></li>
		<li><a href="../../en/help/hidevisit.html">Hide your visit</a></li>
		<li><a href="/">Help</a></li>
		<li><a href="../../en/help/terms.html">Terms & Conditions</a></li>
		<li class="last"><a href="../../en/help/privacy.html">Privacy Policy</a></li>
	</ul>
	<p class="accreditations">
		<a href="http://www.stwas.org.uk/cla001/cla.html" target="_blank" rel="nofollow"><img src="../../images/new/accessible_logo.gif" alt="Shaw Trust Accessible" height="31" width="101"/></a>
		<a href="http://words-at-work.co.uk/?fname=cla" target="_blank" rel="nofollow"><img src="../../images/new/CES_gold.gif" alt="Clear English Standard" height="75" width="75"/></a>
		<a href="http://www.cse.cabinetoffice.gov.uk/" target="_blank" rel="nofollow"><img src="../../images/new/cse.gif" alt="Customer Service Excellence" height="80" width="60"/></a>
	</p>
</div>
</div>
</body>
</html>