HEX
Server: Apache/2.4.58 (Ubuntu)
System: Linux ns3133907 6.8.0-84-generic #84-Ubuntu SMP PREEMPT_DYNAMIC Fri Sep 5 22:36:38 UTC 2025 x86_64
User: cssnetorguk (1024)
PHP: 8.2.28
Disabled: NONE
Upload Files
File: //home/gurkhajustice.org.uk/public_html/en/help.html
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
	<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>
	<title>Help | CLOSED |  Archive</title>
	<link rel="canonical" href="http://gurkhajustice.org.uk/en/help.html" />
<link rel="stylesheet" href="https://gurkhajustice.org.uk//stylesheets/blank.css" type="text/css"/>
<link rel="stylesheet" href="../stylesheets/managedstyles_jsp_schemeid_15.css" type="text/css"/>
<meta name="eGMS.disposal.review" content="2010-09-02"/>
<meta name="DC.Creator" scheme="" content="Gurkha Free Legal Advice, webadmin@gurkhajustice.org.uk"/>
<meta name="DC.Date.Created" scheme="" content="19-Feb-19 09:20 AM"/>
<meta name="DC.Date.Modified" scheme="" content="09-Oct-07 01:27 PM"/>
<meta name="DC.Description" scheme="" content="Information about using this website and its accessibility and language options"/>
<meta name="DC.Format" scheme="" content="Text/html"/>
<meta name="DC.Language" scheme="" content="[ISO 639-2/B] Eng"/>
<meta name="DC.Publisher" scheme="" content="Gurkha Free Legal Advice"/>
<meta name="DC.Rights.Copyright" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="DC.Subject.Category" scheme="" content="Benefits,Communications and media,Consumer affairs,Education and training,Employment,Environment and countryside,Family and personal,Government, law and rights,Health and social care,Housing and homelessness,Immigration and nationality,Money and tax,Police and crime,Transport, travel and leisure"/>
<meta name="DC.Subject.Keywords" scheme="" content="help, legal, problem, find, information, accessibility, questions, feedback, complaint "/>
<meta name="DC.Title" scheme="" content="Help"/>
<meta name="eGMS.Audience" scheme="" content="public"/>
<meta name="eGMS.Creator" scheme="" content="webadmin@gurkhajustice.org.uk"/>
<meta name="eGMS.Date.Created" scheme="" content="19-Feb-19 09:20 AM"/>
<meta name="eGMS.Date.Issued" scheme="" content="02-Mar-19 03:31 PM"/>
<meta name="eGMS.Date.Modified" scheme="" content="09-Oct-07 01:27 PM"/>
<meta name="eGMS.Description" scheme="" content="Information about using this website and its accessibility and language options"/>
<meta name="eGMS.eGMS.Rights" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="eGMS.Format" scheme="" content="text/html"/>
<meta name="eGMS.Language" scheme="" content="[ISO 639-2/B] Eng"/>
<meta name="eGMS.Publisher" scheme="" content="Gurkha Free Legal Advice, 20-30 Wild's Rents, London SE1 4QG"/>
<meta name="eGMS.Rights.Copyright" scheme="" content="copyright Gurkha Free Legal Advice"/>
<meta name="eGMS.Source" scheme="" content="Gurkha Free Legal Advice"/>
<meta name="eGMS.Subject.Category" scheme="" content="Benefits,Communications and media,Consumer affairs,Education and training,Employment,Environment and countryside,Family and personal,Government, law and rights,Health and social care,Housing and homelessness,Immigration and nationality,Money and tax,Police and crime,Transport, travel and leisure"/>
<meta name="eGMS.Subject.Keywords" scheme="" content="help, legal, problem, find, information, accessibility, questions, feedback, complaint "/>
<meta name="eGMS.Title" scheme="" content="Help"/>
<meta name="eGMS.Type" scheme="" content="Content"/>
<meta name="description" scheme="" content="Information about using this website and its accessibility and language options"/>
<meta name="keywords" scheme="" content="Benefits,Communications and media,Consumer affairs,Education and training,Employment,Environment and countryside,Family and personal,Government, law and rights,Health and social care,Housing and homelessness,Immigration and nationality,Money and tax,Police and crime,Transport, travel and leisure"/>
<meta name="title" scheme="" content="Help"/>
<meta name="verify-v1" scheme="" content="53s5ydaNcn4uPrqX02XA1S96xgwUE6memfyf/bmcoCA="/>
<!-- /modules/tracker.jsp : start -->
<script type="text/javascript">
try {
} catch(err) {}
</script>
<!-- /modules/tracker.jsp : end -->
<script src="../script/lib/prototype.js" type="text/javascript"></script>
<script src="../script/lib/effects.js" type="text/javascript"></script>
<script src="../script/lib/autocomplete.js" type="text/javascript"></script>
<link rel="stylesheet" href="../stylesheets/default.css" type="text/css" media="screen"/>
<link rel="stylesheet" href="../stylesheets/extensions_new.css" type="text/css" media="screen"/>
<link rel="stylesheet" href="../stylesheets/print.css" type="text/css" media="print"/>
<link rel="stylesheet" href="../stylesheets/autocomplete.css" type="text/css" media="screen"/>
<!--[if lte IE 6]>
<link rel="stylesheet" href="/stylesheets/ie6.css" type="text/css" media="screen" />
<![endif]-->
<!--[if IE 7]>
<link rel="stylesheet" href="/stylesheets/ie7.css" type="text/css" media="screen" />
<![endif]-->
</head>
<body>
<div id="container">
<a name="top"></a>
<a accesskey="s" href="#skipnav" class="hide_tab">Skip navigation (access key S)</a>
<div id="access_keys">
	<p class="hideacc">Access Keys:</p>
	<ul>
		<li><a accesskey="1" href="/" class="hide_tab">Home page (access key 1)</a></li>
		<li><a accesskey="3" href="../en/help/sitemap.html" class="hide_tab">Site map (access key 3)</a></li>
		<li><a accesskey="4" href="../en/legalhelp/topics.html" class="hide_tab">Search (access key 4)</a></li>
		<li><a accesskey="5" href="../en/legalhelp/faq.html" class="hide_tab">Frequently asked questions  (access key 5)</a></li>
		<li><a accesskey="6" href="/" class="hide_tab">Help (access key 6)</a></li>
		<li><a accesskey="8" href="../en/help/terms.html" class="hide_tab">Terms and conditions (access key 8)</a></li>
		<li><a accesskey="9" href="/" class="hide_tab">Feedback form (access key 9)</a></li>
		<li><a accesskey="0" href="../en/help/accessibility.html" class="hide_tab">Access key details (access key 0)</a></li>
	</ul>
</div>
	<div id="head">
	<div id="logo">
		<a href="/" title="Gurkha Free Legal Advice"><img src="../images/new/cla_logo.gif" alt="Gurkha Free Legal Advice"/></a>
	</div>
	<ul class="langNavList">
		<li><span lang="sgn-GB"><a href="../sign.html" title="language BSL"><img src="../images/new/languages_bsl.gif" alt="British Sign Language" width="85" height="21"/></a></span></li>
		<li><span lang="en"><a href="/" title="language English"><img src="../images/new/languages_english.gif" alt="English language" width="48" height="21"/></a></span></li>
		<li><span lang="cy"><a href="../cy.html" title="language Welsh"><img src="../images/new/languages_welsh.gif" alt="Welsh language" width="61" height="21"/></a></span></li>
		<li><span lang="ur"><a href="../ur.html" title="language Urdu"><img src="../images/new/languages_urdu.gif" alt="Urdu language" width="35" height="21"/></a></span></li>
		<li><span lang="zh"><a href="../cn.html" title="language Chinese"><img src="../images/new/languages_chinese.gif" alt="Chinese language" width="69" height="21"/></a></span></li>
		<li><span lang="bn"><a href="../bn.html" title="language Bengali"><img src="../images/new/languages_bengali.gif" alt="Bengali language" width="56" height="21"/></a></span></li>
		<li class="lastListRight"><span lang="pa"><a href="../pa.html" title="language Punjabi"><img src="../images/new/languages_punjabi.gif" alt="Punjabi language" width="53" height="21"/></a></span></li>
	</ul>
	<ul class="langNavList">
		<li><span lang="gu"><a href="../gu.html" title="language Gujurati"><img src="../images/new/languages_gujarati.gif" alt="Gujarati language" width="58" height="21"/></a></span></li>
		<li><span lang="hi"><a href="../hd.html" title="language Hindi"><img src="../images/new/languages_hindi.gif" alt="Hindi language" width="33" height="21"/></a></span></li>
		<li><span lang="ar"><a href="../ar.html" title="language Arabic"><img src="../images/new/languages_arabic.gif" alt="Arabic language" width="60" height="21"/></a></span></li>
		<li class="lastListRight"><span lang="tr"><a href="../tk.html" title="language Turkish"><img src="../images/new/languages_turkish.gif" alt="Turkish language" width="71" height="21"/></a></span></li>
	</ul>
	<ul class="subNavList">
		<li><a href="../en/help/accessibility.html">Accessibility</a></li>
		<li><a href="../en/help/sitemap.html">Site Map</a></li>
		<li><a href="/">Contact us</a></li>
		<li><a href="../en/help/hidevisit.html">Hide your visit</a></li>
		<li class="lastListRight"><a href="/">Help</a></li>
	</ul>
	<p class="strap">Get legal advice now: call 08001 225 6653</p>
</div>
<div id="nav">
	<ul>
		<li class="homeon"><a href="/">Home</a></li>
		<li class="adv"><a href="../gateway.html">Get advice</a></li>
		<li class="aid"><a href="../en/legalaid.html">Can I get legal aid?</a></li>
		<li class="adviser"><a href="../en/directory/directorysearch.html">Find a legal adviser</a></li>
		<li class="about"><a href="../en/about.html">About us</a></li>
	</ul>
</div>
<div id="search">
	<p class="strap">This website offers <a href="../en/about.html">free, confidential and independent</a> legal advice for residents of England and Wales.</p>
	<form name="siteSearch" id="siteSearch" title="Site search" action="../gateway/search.html" method="post">
	<p><label for="siteSearch_searchText">Search for help on</label></p>
	<p><input name="search" id="siteSearch_searchText" class="rhs_seachInput" title="Search text" maxlength="100" type="text"/> 	
	<input value="Search" name="searchsubmit" title="Start Search" type="submit" class="submit"/></p>
	</form>
	<script type="text/javascript">
	<!--
	var options = {
		script:'/',
		varname:'search',
		json:true,
		shownoresults:false,
		maxresults:15,
		minchars:2,
		delay:250,
		timeout:15000,
		cache:true,
		valueSep:',',
		autoSubmit:true,
		autoSubmitForm:'siteSearch'
	};
	new AutoComplete('siteSearch_searchText', options);
	// -->
	</script>
</div>
<!-- /modules/en_new/crumb.jsp : start -->
<!-- /modules/en_new/cover.jsp : start -->
<div id="cover">
	<a href="http://www.google.co.uk/" title="Clicking this button takes you immediately away from this site and hides your visit from others. Find out how to keep your visit completely private through the 'Hide your visit' link.">Hide my visit</a>
</div>
<!-- /modules/en_new/cover.jsp : end -->
	<div id="breadcrumb"><span>You are here: 
				<a href="/">Home</a> &gt; <a href="/">Help</a>
	</span></div>
<!-- /modules/en_new/crumb.jsp : end -->
	<div id="content">
<!-- /modules/new/left.jsp : start -->
<div id="leftpanel">
	<div class="sectionbox">
		<h4>In this section</h4>
		<ul>
					<li><a href="../en/help/accessibility.html">Accessibility</a></li>
					<li><a href="/">Help with PDFs</a></li>
					<li><a href="../en/help/privacy.html">Privacy Policy</a></li>
					<li><a href="../en/help/terms.html">Terms and Conditions</a></li>
		</ul>
	</div>
<div class="leftgreenbox">
	<h4>Need to speak to somebody now&#63;</h4>
	<ul>
		<li>Get free, confidential legal advice<br/><br/>Call <strong>08001 225 6653</strong></li>
		<li>Mon &#45; Fri&nbsp;&nbsp;9am &#45; 8&#58;00pm</li>
		<li>Sat&nbsp;&nbsp;9am &#45; 12&#58;30pm</li>
		<li>Calls from 4p&#47;min &#45; or get us to call you back</li>
		<li><strong>CHRISTMAS 2010:</strong> We are closed on the 25th, 27th and 28th December and the 1st and 3rd January. On 24th and 31st December we will close at 6:30pm rather than the usual 8pm.</li>
	</ul>
	<form name="callBack" title="Call Back" action="../en/about/callback.html" method="post" class="leftform">
		<input name="callback" type="image" src="../images/new/callback_green.png" alt="Ask for a call back" class="inputbuttonnav"/>
	</form>
	<hr class="white"/>
	<p>Find a legal adviser in your area</p>
	<form name="adviserSearch" title="Advisor Search" action="../en/directory/directorysearch.html" method="post" class="leftform">
		<input type="image" src="../images/new/advisor_green.png" alt="Find an adviser" class="inputbuttonnav"/>
	</form>
</div>
</div>
<!-- /modules/new/gateway_left.jsp : end -->
		<a name="skipnav"></a>
		<div id="rightpanel">
<div class="sec">
	<h1>Help</h1>
	<p class="secp"> </p>
</div>
<ul>
	<li>Help with a legal problem</li>
	<li>Help finding information</li>
	<li>Help with the directory</li>
	<li>Help with the calculator</li>
	<li>Accessibility</li>
	<li>Viewing other languages on this site</li>
	<li>Questions, feedback or complaints</li>
</ul>
<h2><a id="help_with_a_legal_problem"></a>Help with a legal problem</h2>
<p>Select a topic from the 'Get Advice' section above to find information to help you with your legal problems.</p>
<p>You can also:</p>
<ul>
	<li>call our telephone helpline on 08001 225 6653</li>
	<li>use the directory to search for a legal adviser near you.</li>
</ul>
<h2><a id="help_finding_information"></a><strong>Help finding information</strong></h2>
<p>Our website page explains the information and resources that are available on this website.</p>
<p>If you are having difficulty finding what you are looking for, you can also</p>
<ul>
	<li>use our <a href="../en/help/sitemap.html">site map</a></li>
	<li>enter a word or phrase into the search box at the top of this page. When you type two or more letters, up to 10 search suggestions are provided for you.</li>
</ul>
<h2>Help with the directory</h2>
<p>If you need help with the directory, please visit the find a legal adviser help,</p>
<p>If you are a provider of legal advice and need help updating your organisation’s details, please visit the <a href="/">how to update provider details</a>.</p>
<h2>Help with the calculator</h2>
<p>If you need help using the legal aid calculator, please visit the <a href="/">calculator help.</a></p>
<h2><a id="accessibility"></a>Accessibility</h2>
<p>We have tried to make this website as accessible as possible for all users. For more about the accessibility features on this website, please visit our accessibility information.</p>
<h2><a id="viewing_other_languages"></a>Viewing other languages</h2>
<p>The Gurkha Free Legal Advice website is available in ten languages: English, Welsh, Chinese (simplified), Urdu, Bengali, Hindi, Punjabi, Gujarati, Turkish and Arabic. To view the pages in these languages pick the language you require from the top right of any page.</p>
<h2><a id="questions_feedback_complaints"></a>Questions, feedback and complaints</h2>
<p>If you have any questions, feedback or complaints relating to this website please contact us.</p>
			<p><span class="backtotop"><a href="#top">back to top</a></span></p>
		</div>
	</div>
<div id="foot">	
	<hr/>
	<ul>
		<li class="first"><a href="../en/help/accessibility.html">Accessibility</a></li>
		<li><a href="../en/help/sitemap.html">Site Map</a></li>
		<li><a href="/">Contact us</a></li>
		<li><a href="../en/help/hidevisit.html">Hide your visit</a></li>
		<li><a href="/">Help</a></li>
		<li><a href="../en/help/terms.html">Terms & Conditions</a></li>
		<li class="last"><a href="../en/help/privacy.html">Privacy Policy</a></li>
	</ul>
	<p class="accreditations">
		<a href="http://www.stwas.org.uk/cla001/cla.html" target="_blank" rel="nofollow"><img src="../images/new/accessible_logo.gif" alt="Shaw Trust Accessible" height="31" width="101"/></a>
		<a href="http://words-at-work.co.uk/?fname=cla" target="_blank" rel="nofollow"><img src="../images/new/CES_gold.gif" alt="Clear English Standard" height="75" width="75"/></a>
		<a href="http://www.cse.cabinetoffice.gov.uk/" target="_blank" rel="nofollow"><img src="../images/new/cse.gif" alt="Customer Service Excellence" height="80" width="60"/></a>
	</p>
</div>
</div>
</body>
</html>